Training and Development Programs

The University of South Florida St. Petersburg offers an array of programs and resources to support employees in learning new skills and advancing their careers.

Monthly Training Calendar

Education Benefits

USFSP offers an Employee Tuition Program, which provide employees appointed to a permanent established position (Temporary employees are not eligible) the opportunity to enroll in college credit courses up to a maximum of 6 credit hours per semester.

Workshop and Seminars

NEW! Clery Act and Title IX Training

Getting Started

GEMSSO: GEMS Self Service Overview

Description: This online workshop instructs employees on using GEMS Self Service including how to access GEMS through the portal, view your paycheck, change the direct deposit, update your W-4, or your home address.

GEMS Self Service How do I Register for Training

Description: This useful web page provides step-by-step instruction on registering for workshops in GEMS Self Service.

Attendance and Leave

BPC109: Attendance and Leave Policies and Procedures

Description: In this workshop, Departmental Leave Coordinator will learn about the significant responsibilities for compliance and leave policies and procedures. This includes accurate record and timekeeping, auditing of records and advising their department on overtime situations as well as leave benefits in accordance with applicable Federal or Florida law and USF System regulations

Prerequisites: All participants must complete the GEM100 GEMS Basic online workshop prior to attending the workshop.

Resources: Attendance and Leave Web Site

GEMALT: GEMS ALT Leave Coordinator

Description: Department Leave Coordinators will be exposed to the process of leave requests, adjustments, and approvals within GEMS. Specifically, the Department Leave Coordinator will: track various types of leave; monitor leave; make adjustments; request leave on behalf of the employee; approve leave on behalf of the manager; and run reports and queries.

Prerequisites: BPC109: Attendance and Leave Policies and Procedures

Resources: Attendance and Leave Web Site

BPC117: Attendance and Leave Audit Procedures

Description: In this workshop Leave Coordinators will learn how to execute business processes as they apply to leave audits and timesheet. Specifically, participants will: apply leave regulations and procedures accurately, identify employee’s job history, reconcile and track leave taken on timesheets, process and track FMLA, sick leave pool and donated sick leave request, verify ALT entries, explain how ALT processes leave reports, and process leave payouts.

Prerequisites: BPC109 Attendance and Leave Policies and Procedures, and GEMALT GEMS Alt Leave Coordinator training.

Computer Applications Training

Microsoft Office Programs

Description: This online training is offered through Microsoft and includes: Word, PowerPoint, Publisher, Excel, Outlook, Visio and more. You may choose either Office 2010, 2007 or the latest Office 2013. This on-demand training is a flexible way to increase your knowledge and skill. Learn at your own pace at work or at home.

Click here for training
MSWORD: Microsoft Word Tips, Tricks and Shortcuts

Description: Users of Microsoft Word will get hand-on practice learning shortcuts to navigate a document, select portions of text, use of tabs vs. tables, breaks, cross-referencing, and much more. Whether you’ve been using MS Word for a few months or several years, you will learn features and best practices that will save you time and improve the look and usability of your finished product. Participants are encouraged to bring a work sample to class to stimulate discussions if time permits.

Prerequisites: Experience in creating, editing and printing documents.

CustomGuide online learning quick reference guide for Microsoft Word 2012. This free online resource provides frequently used Microsoft Word features and procedure.
Shortcut World website provide printable PDF guide to keyboard shortcuts for many applications (Office, Adobe, etc.) on various platforms (including Windows and Mac OS). Click here for MS Word Shortcuts.

GEM301: Excel 2010

Description: This workshop exposes participants to Microsoft Excel features and best practices for filtering and manipulating data. Specifically, participants will learn how to: organize and format data, sort and filter, and create and use basic formulas and functions. This workshops is an excellent companion to the GEM302 GEM Reports and Queries workshop.

Prerequisites: Before attending the workshop, participants will complete the online training course, Getting started with Excel 2010. After completing this online course, please take the Excel pre-test. Those already familiar with Excel 2010 may opt to skip the online class and simply take the test.

• USF System employees may log in to Atomic Learning Net ID to access hundreds of short video tutorials.
Quick Reference Guide.


FST150: Accounting Concepts

Attendees will learn a few basic accounting principles through discussion and illustration. These accounting principles will help clarify the information viewed in the modules of FAST and in the reporting systems that support FAST.


  • Introduction to the modules of FAST;
  • Introduction on how information flows through FAST and to related systems;
  • Learn basic accounting concepts such as balanced entries, cash basis vs. accrual basis, chart fields, debits and credits:
  • Introduction to USF’s reporting cycles.

FST110: Financial Systems Introduction         
Discussion will include what the financial components are, how they integrate, and how to use them.

FST126: Financial Systems Intermediate    
This course is an extension of the intro course. Offering info on modules, chart fields, flow or data and reporting

FST108: PCard Holder Training   
This course covers topics including allowable and unallowable purchases, PCard security, required documentation, cardholder responsibilities, fraud, disputes, credit limits, and other topics. This course is required for all new PCard Holders.

FST102: PCard Reconciliation 
In this training session, PCard Reconcilers will learn how to view P- Card charges, to enter chartfield information and descriptions, and to approve charges.

FST103: PCard Reconciler Re-Certification Exam
PCard reconcilers must complete training and testing for recertification every two years to retain their reconciler role in FAST. While the initial training must be an instructor-led training in a classroom, this online test will serve as a recertification.

FSTTR1: Travel Submission     
This program covers how to review and update your travel profile and how to create and submit travel authorizations and travel expense reports.

FST100: Purchasing Hands-on Requisition
USF employees or affiliates who will be creating requisitions, approving requisitions, and receiving on POs should attend this training.

FST300: Billing & Accounts Receivables     
For those who have never used the FAST billing module or who would like a refresher, this program addresses the USF billing system for commercial business conducted with outside customers.

FST125: Banking and Cashiering  
This program opens with a review of basic internal controls that apply to cash handling in departments. It also includes detailed presentation of reconciliation tips for bank card and e-check payments. This is recommended for anyone who works in any way with bank card payments presented either card-present or over the web. It is required for any staff working in any cashier office.

FST225: Reporting Finance Mart & FAST  
Learn how to build financial reports, interpret the information in USF Finance Mart, and use document references to find detail information in FAST. Finance Mart is the official reporting system for USF. Training will also include use of FAST modules including general ledger, accounts payable, purchasing, and billing. This is conducted in a computer lab. Participants should possess the USF_INQUIRY security role in FAST and it would be helpful if participants have previously attended FST 126 Financial Systems Intermediate.

Enrollment is through GEMS.

FND100: USF Foundations Overview  
This session touches on all aspects of the Foundation Office of Business & Financial Services. Gain an understanding of the role of the Foundation within the USF System. Be introduced to the Business functions of the entity and the responsibilities of Accountable Officers, Fund Administrators and Initiators of Foundation transactions. Key aspects of deposit processes, fund management procedures and expenditure policies will be discussed. Objectives: Introduction to:- Deposits and Fund Management-Accounts Payable policies-How to use Online Business Processes to find Foundation information- Financial Tools. Enrollment is through GEMS.


GEM100: GEMS Basic
This ONLINE TRAINING is a pre-requisite for all other instructor-led GEMS courses and includes:

  • Overview of GEMS
  • User roles and how to request access
  • Navigation within GEMS
  • Job Data, including record numbers and effective dating

GEM102: Cool GEMS Tricks
This online training will teach a few GEMS tricks such as how to change your password, set up a Forgotten Password Help, save your Favorites, use the search feature, and customize pages.

GEM200: GEMS Appointments
USF uses Appointment Status Forms for rehire, termination and pay actions. This training covers the business processes to follow when creating an appointment.
NOTE: The online course, GEMS Basic, is a prerequisite for this class. Cool GEMS Tricks is also recommended.

GEM201: GEMS Appointments Refresher
This online tutorial is a refresher for anyone working with Appointments in GEMS.

GEM614: GEMS-Maintain Positions online
This online training demonstrates the processes to update a position profile in GEMS Self Service, including: create new position, update/change an existing position, reclassify a position, approve position changes.

GEM600: GEMS Recruiting Overview
This online training must be completed before you will be able to sign up for the instructor-led GEMS Recruiting Solutions training. This short tutorial will provide an overview of the recruiting processes and terminology used at USF.

GEMS601: GEMS Recruit-Create Job Opening
USF departments create a job opening for both recruited and non-recruited hires. Once approved and posted, applicants apply. This tutorial walks you through the steps to create a job opening.

GEM602: GEMS Recruit-Manage Applicants
USF departments create a job opening. Once approved and posted, applicants apply. As a departmental user, you are responsible for managing those applicants. This tutorial walks you through the manage applicants steps.

GEM603: GEMS Recruit-Prepare Job Offer
This tutorial covers the final steps in the recruitment process – preparing a job offer, submitting it for approval, then posting the offer to the applicant.

GEM604: Gems Recruit – Interviewer
This three minute tutorial is intended for supervisors or search committee members given access in GEMS Self Service to review applicants.

GEM605: GEMS Recruiting Solutions
NOTE: The online training, GEMS Recruiting Overview and GEMS Recruit – Manage Applicants are prerequisites and must be completed before enrolling in this training.
Learn to recruit and hire employees for a USF department or unit. Topics include using GEMS recruiting to:

  • Create a Job Opening and obtain approvals.
  • Manage Applicants
  • Prepare a Job Offer

Departments recruiting for an opening on a position will also need to complete the GEMS Maintain Position training.

The Recruiting Training Guide is available online. Careers Recruiting Training Guide

Leave Tracking

GEMSALT: GEMS ALT Leave Coordinator
This course is designed to provide USF Leave Coordinators with an understanding of how to use the GEMS Automated Leave Tracking System to manage department personnel leave records.
Upon completion of this workshop, trainees will be able to:

  • Track and monitor all types of leave
  • Adjust leave balances
  • Expedite leave audits and payouts
  • Run leave reports

GEMPAP: Attendance and Leave Policies and Procedures
This training will inform the Departmental Leave Coordinator of the significant responsibilities for compliance and leave policies and procedures. This includes accurate record and timekeeping, auditing of records and advising their department on overtime situations as well as leave benefits in accordance with applicable federal or Florida law and USF Regulations.
This class is to be taken in conjunction with GEMS ALT Leave Coordinator (GEMALT)

Effort Reporting (PERT, Personnel Effort Reporting Tool)

GMPCTW: PERT-Certifier Online
This online workshop: The federal government expects that all effort reports be completed by an individual with first hand knowledge of all aspects of work performed. Permanent University employees being paid from a federally sponsored project or committed to provide cost sharing on a sponsored project are expected to complete their own effort reports. PERT is the system utilized to track federal effort and committed cost sharing reporting. In this workshop, approved certifiers will learn how to retrieve; review and either certify or reject effort reports.

GMPDRW: PERT Department Rep Workshop
These sessions will concentrate on more in-depth detail for all PERT department representatives. Regardless of whether you are new to PERT or have been at it for a while, these sessions should prove to be well worth your time. The sessions will cover detail on managing the process, payroll reconciliations, and will provide a Q and A to allow an opportunity to seek answers to those nagging questions or clarify areas of confusion. We look forward to seeing you there!


GEMSSO: GEMS Self-Service Overview – online
This short online training will show you how to use GEMS Self Service to:

  • Access GEMS Self Service through the myUSF portal
  • View your paycheck
  • Change your Direct Deposit banking information
  • Change your W-4 Tax withholding allowances
  • Change your home address
  • Register for training

GEMSSA: Requesting Leave – online
Online training for USF employees with leave benefits tracked in GEMS Self Service
This online training for GEMS Self Service will cover:

  • Overview of USF Leave benefits
  • How to access GEMS Self Service
  • How to request leave in Self Service
  • How to view your leave balances

GEMSSM: Managers’ Attendance and Leave – online
Online training for USF supervisors with employees accruing leave tracked in GEMS Self Service
This online training for GEMS Self Service will cover:

  • Overview of USF Leave benefits
  • How to access GEMS Self Service
  • How to request leave in Self Service for yourself
  • How to approve/deny leave requested by your employees
  • How to set up Alternate Approvers
  • How to approve leave as an alternate approver.
  • How to view leave balances


HRPRP: How to Prepare Payroll – online
This interactive, online training will demonstrate the steps and guidelines for preparing payroll using USF’s online payroll certification system

HRPRC: How to Certify Payroll – online
This interactive, online training will demonstrate the steps and guidelines for certifying payroll using USF’s online payroll certification system.

GEM400: GEMS Pay Distribution – online
GEMS users who need to review pay distribution for budgeting or appointments reasons.
Program Overview: This online course takes about 15 minutes to complete and covers:

  • How payroll expenses are distributed using Combo Codes
  • How to look up your department’s Combo Codes
  • How to check your current pay distribution using payroll CERTS and RSA Checks
  • How to change pay distribution.

To successfully complete this training, you must take the Pay Distribution Overview Test available at the end of the course. Note: this training assumes you have a basic grasp of USF accounting terms such as as chartfields, funds and GL accounts. Visit the Controller’s office website for help. If you work with sponsored awards, visit the Train Depot on the Research website.

GEMS410: GEMS Pay Distribution – STPete (classroom)
This USFSP workshop will provide you with the knowledge necessary to process and maintain your department’s pay distribution information.
Commitment Accounting, The Basics

  • How payroll expenses are distributed and posted using GEMS Combo Codes
  • Timing, using the GEMS Biweekly Processing Schedule
  • Viewing pay distribution via payroll CERTS and RSA Checks
  • Pay distribution reports and queries
  • How to change pay distribution.


GEM302: GEMS Reports and Queries- online
This online course is an introduction to reporting: learn how to find and run USF reports and queries in GEMS.

GEM300: GEMS Reports and Queries – classroom
This course is an introduction to reporting from within GEMS: learn how to run USF public reports and queries. Identify “Best Practice” reports and queries.

Resources: GEMS Pay Distribution Overview Job Aide

Online Training

The USF System offers employees a variety of free, online training to help you learn the skills you need to improve performance or develop a new skill. The following list contains some of the online workshops available.

HRCHAB: Child Abuse Reporting Policy

Description: Florida law now requires reporting of known or suspected child abuse with special mandates for universities. This online training provides information about the new law and USF’s policy.

GEM102: Cool GEMS Tricks

Description: This online training will teach a few GEMS tricks such as how to change your password, set up a Forgotten Password Help, save your Favorites, use the search feature, and customize pages.

PRD102: Email 101: Best Practices in Email Communication

Description: An online training on enhancing clarity and minimizing misunderstandings in emails. Includes technical skills such as setting up a signature or setting an out of office response.

GEM201: GEMS Appointments Refresher

Description: This online workshop is a refresher for anyone working with Appointments in GEMS.

GEM100: GEMS Basic

Description: This online workshop provides an overview of GEMS, and explains user roles, navigation techniques, and the Job Data section.

GEM400: GEMS Pay Distribution

Description: This 15-minute workshop covers an overview of the GEMS pay distribution process.

GEM302: GEMS Reports & Queries Online

Description: This workshop is for anyone working with reports and queries in GEMS.

GEMSSO: GEMS Self Service Overview

Description: This online workshop instructs employees on using GEMS Self Service including how to access GEMS through the portal, view your paycheck, change the direct deposit, update your W-4, or your home address.

GEMSST: GEMS Self Service: How to Register for Training

Description: Online training on how to use GEMS Self Service to find a training course, register for training and view your training history.

GEMSSA: GEMS: Leave Request for Employees

Description: This online workshop provides an overview of leave and how to use GEMS Self Service to request leave.

GEMSSM: GEMS: Managers Attendance and Leave

Description: This Online training for supervisors provides an overview of Leave at USF System and how to use GEMS Self Service to request leave for yourself and to approve your employees’ leave requests.

HRPRC: How to Certify Payroll

Description: This interactive, online training will demonstrate the steps and guidelines for certifying payroll using USF’s online payroll certification system.

HRPRP: How to Prepare Payroll

Description: This interactive, online training demonstrates the steps and guidelines for preparing payroll using USF’s online payroll certification system

PRC200: Managing at USF

Description: The workshop provides a brief orienttaion to managers and supervisors new to USF, and introduces new managers to functions unique to the USF System.

OASNAV: OASIS Navigation

Description: This online tutorial is intended to be the first contact with the OASIS system for all University faculty and staff.


Description: Members of the University community who are seeking to receive access to the BANNER student database must first complete the FERPA Tutorial along with the FERPA Tutorial quiz found at the end of the training. The FERPA Tutorial is used to educate members of the university community on the rights afforded to students concerning the protection and release of their student records.

FSTPCH: P-Card Holder Certification

Description: P-Card holders must complete this online training and certification exam before being issued a P-Card. It covers the USF System and State rules and procedures regarding purchasing and travel.

BPC102: Performance Evaluation Procedures

Description: This online training will guide you through the performance evaluation procedures.

HRREC: Recruiting and Hiring at USF

Description: This online tutorial covers an overview of the recruiting and hiring process at USF, including the systems actions needed.

DIV150: USF Disability & Accommodation

Description: This online tutorial provides information on disability awareness and etiquette and how to handle a request for accommodations.

NetID: USF Net ID – How to Create and Use

Description: The USF Net ID provides access to most of the systems used every day. Learn how to create and use your Net ID in this four minute online tutorial.

Recruitment and Diversity

GEM605: GEMS Recruiting Solutions – Careers

Description: This workshop is intended for USFSP employees whose duties include recruiting, hiring, and preparing position description information for a department or unit. GEMS Recruiting Solutions will cover the recruiting steps including: creating and posting a job opening, approval steps, reviewing and updating position profiles, and managing applicants. The hands-on workshop will focus on both temporary jobs and positions.

Prerequisites: None

Careers@USF Website
Careers @USF Guide
Internal Applicants
• External Applicants: Finding a Job, Registering and Creating a Profile, Applying for Job Openings

Retirement and Financial Planning

The following seminars are schedule periodically and are advertised on HARBORSIDE-NEW listserv.
• Social Security & Medicare Seminar
• Retirement Strategies
• Budgeting and Saving/Money Management Seminar


Golf Cart Safety Training

Description: This online safety training video is required for all employees that will need to use a gold cart on a regular basis, occassionally, or one time.

Golf Cart Training

Active Shooter / Armed Intruder Training

This multi-step approach provides guidance to employees so that they can prepare to respond to an armed intruder situation. In Part I participants take an online course of approximately 1 hour in length. In Part II participants are lead through an interactive discussion by a panel of campus experts. Part II may take up to 3 hours and will take place in the participants’ work building.

Active Shooter Web Site

Personal Protective Equipment

Description: The PPE course will cover how to determine which safety equipment is required for a given task. You will learn the basics of a task hazard assessment and how to wear/use, maintain, clean, replace, and identify malfunctions in PPE.

Slips, Trips, and Falls

Description: This course provides insight to safe work practices in the hope of protecting everyone against slips, trips and falls in the workplace.

Noise & Hearing Conservation

Description: This course will outline what hazardous noise sources/areas are, and how they are established. The explanation/use of noise reduction ratings (NRR) for hearing protection, and how they relate to the selection level of hearing protection.

Environmental Compliance

Description: Environmental Health and Safety has developed a training program to assist you in avoiding fines associated with common violations of environmental regulations. The presentation describes many of the Environmental Protection Agency (EPA) and Florida Division of Environmental Protection (DEP) regulations that may apply to your operations, identifies some of the commonly cited violations, and illustrates numerous best management practices that can keep your department from being fined during unannounced DEP/EPA facility inspections.

Lock Out-Tag Out

Description: “Lockout/Tagout (LOTO)” refers to specific practices and procedures to safeguard employees from unexpected energization or startup of machinery and equipment or the release of hazardous energy during service or maintenance activities. Approximately 3 million workers service equipment and face the greatest risk of injury if lockout/tagout is not properly implemented. Our training will cover the topics listed below:
• What is lockout/tagout
o Authorized employees
o Affected employees
• Standards for locks and tags
• Procedures for lockout/tagout
• Procedures before locks and tags removed
• Procedures for special lockout/tagout occasions

Blood Pathogens

Description: This training module is intended for USF employees who have the potential to be exposed to blood or other potentially infectious material. It is designed to provide a basic understanding of bloodborne pathogens, common modes of transmission, and methods of preventing exposure.

If your job responsibilities involve occupational exposure to bloodborne pathogens you will need additional training that is specific to your work environment and work practices.

The objectives of this training are:
• Define “bloodborne pathogen”, and give an example
• Briefly explain what is meant by the term “Standard Precautions”
• Recognize the sign and/or label that indicates a bloodborne pathogen hazard
• Give an example of a way in which a bloodborne pathogen can be transmitted from one person to another in the workplace
• Differentiate between an “engineering control” and a “work practice control”


SE104: Service Problem Solving

Description: This workshop provides an opportunity to map out a solution to at least one complex service problem or decision you are tackling. You will learn how to brainstorm fresh solutions, view obstacles differently, and effectively use a step-by-step process to achieve greater results.

PRC207: Workplace Communication

Description: Effective communication increases efficiency, reduces duplication of effort, enhances service quality, and improve work satisfaction. Yet, even with the best of intentions, misunderstandings can occur, defenses may be sparked, and lines of communication get crossed. Participants will learn a variety of communication behaviors that increase clarity, reduce defensiveness and conflict, facilitate understanding, and raise the level of professionalism in the workplace. Participants will learn tools to recognize productive and unproductive communication habits and identify ways to adapt communication to improve work relationships and results.

Prerequisites: None

• How the Way We Talk Can Change the Way We Work – by Robert Kegan and Lisa Laskow Lahey
• Crucial Conversations: Tools for talking when the stakes are high – by Kerry Patterson, Joseph Greeny, Ron McMillan, and Al Switzler

SE103: Telephone Service Skills

Description: Impressions, good and bad, are made in a moment and often last forever. That’s why every phone call should be handled with tact, efficiency and good will. In this workshop, participants share their best practices for outstanding telephone services skills.

Prerequisites: None

Resources: Great Customer Service on the Telephone – by Kristing Anderson

PRC101: Time Management

Description: Managing time effectively is critical to success in all professional roles. The need to multi-task and manage competing priorities has made effective time management skills more essential. Participants will learn to evaluate priorities, eliminate time-wasters, and effectively organize and sequence work tasks. Participants will be able to prioritize tasks daily and weekly that support individual and department goals, appropriately handles low priority activities, and provides information in a timely and accurate manner.

Prerequisites: None

• The 10 Natural Laws of Successful Time and Life Management: Proven strategies for Increased Productivity and Inner Peace – by Hyrum W. Smith
• First Things First – by Stephen R. Covey
• Time Management from the Inside Out: The Foolproof System for Taking Control of Your Schedule- and Your Life – by Julie Morgenstern
• Eat That Frog: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time – by Brian Tracy